Terms and conditions

Area of application:
The following general terms are only valid for the business relations between MJM-Vertriebs GmbH and the customer and govern any contract between both parties. Different terms and conditions will not be accepted by MJM-Vertriebs GmbH, except if the company expressly agrees to their validity in writing.


Revocation and Obligation to return the Goods

If the customer is consumer he/she may revoke his/her declaration to conclude a sales contract within a period of 14 days in textual form (e.g. by online return form, letter, E-Mail, facsimile) without stating a reason or by returning the goods. The term commences after the receipt of this revocation instruction in textual form, but not until the consumer has received the goods and either until the fulfilment of our duty to supply information according to break 246 sec. 2 in conjunction with sec. 1 para. 1 and 2 EGBGB as well as our duties according to sec. 312e para. 1 BGB in conjuction with break 246 sec. 3 EGBGB. The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term. The revocation shall be addressed to:


MJM-Vertriebs GmbH
Fuhlsbüttler Strasse 405
22309 Hamburg
Germany

E-Mail: service@steelman24.com
Fax: +49 (0)40 - 657 11 79

In the event of effective revocation, the services received by either party shall be returned and any benefits that may have been accrued shall be released. If the consumer is unable to return the received goods either in total or in part or only in deteriorated condition, the consumer shall indemnify MJM-Vertriebs GmbH for the loss in value, if applicable. This shall not apply in the event that the deterioration of the surrendered goods is due to the inspection of the goods – as it would have been possible in a shop. Your obligation to pay compensation for lost value due to the deterioration of the good by way of its designated use can be avoided by not using the good as if it was your property and by refraining from any action that might reduce the good´s value.

Goods capable of being sent by parcel will be on request of the consumer collected from him by MJM-Vertriebs GmbH or shall be sent back by the consumer at the risk of MJM-Vertriebs GmbH. The consumer shall bear the costs of the return shipment if the goods delivered are as ordered and the value of the returned product does not exceed EUR 40,- or if in case of a higher value of the product the consumer has at the time of the revocation not performed the return service or the agreed partial payment. Otherwise MJM-Vertriebs GmbH shall bear in case of a valid revocation the costs for the return shipment respectively the collection including transport insurance. Goods not capable of being sent by parcel will be collected from the consumer by MJM-Vertriebs GmbH. Obligations to refund payments must be fulfilled within 30 days. This time limit begins for the consumer with the despatch of the revocation or the goods and for MJM-Vertriebs GmbH with the receipt of the goods.

A declaration to conclude a sales contract about audio or video recordings or software may only be revoked if the data carriers are sealed. Software, which accompanies hardware, may only be unsealed, if the software is compulsory to inspect the hardware.

Order:
An order can be placed either online on our web site, by e-mail, fax, writing a letter or phone. There is no minimum order value.

Payment, maturity, delay:
You pay prior to delivery, or cash on delivery. You may also pay with your debit or credit card. Custom-made products and orders from abroad must always be paid in advance. If the customer is in delay of payment MJM-Vertriebs GmbH is authorized to demand a default interest rate of 5 % as specified by the European Central Bank.

Possible Changes to Product: :
The offered goods are hand made products and continuously being modified. Therefore, the pictures on our web site or in our catalog may be slightly different from the actual item sent to you.

Prices:
All prices are in euros and include applicable sales tax (VAT – value added tax). For companies and business customers the sales tax is shown separately. The prices in our catalogs and in other advertisements of MJM-Vertriebs GmbH are suggested prices and therefore not binding. The current price list is always valid. The offers are subject to change without notice.

Shipping:
Within Germany all goods will be delivered by the postal service. The postal charges are shown on our web site under “Shipping & Returns”. To receive delivery in countries in Europe other than Germany, you will pay postal charges of at least EUR 9,99 . For delivery outside of Europe the postal charge will be calculated separately according to the individual case.

Retention of title, place of jurisdiction:
The title of goods will pass to the customer at the point MJM-Vertriebs GmbH receives the full amount of payment, or when the refunds are credited to the company’s account. Place of jurisdiction is Hamburg.

Delivery:
Goods in stock will be delivered as fast as possible. The date of delivery is subject to change, unless MJM-Vertriebs GmbH has agreed to deliver on a specific date as a special exception. Custom-made products require a production time of about 3-6 weeks. We reserve the right to deliver the goods in separate consignments in case an article is temporarily out of stock. MJM-Vertriebs GmbH will bear the costs of any additional delivery.

Charges for post and packaging:
The charge for post and packaging will amount to at least EUR 9.99 .

Liability for faulty goods:
If a purchased article is defective, the customer may request a replacement or for the product to be repaired. If this fails to please the customer and the product shows a significant defect he may withdraw from the contract, abate the price of the good or claim for damages. As long there is nothing else mentioned below further customer claims (on whatever legal ground) are not valid. MJM-Vertriebs GmbH is only liable for damages which are found on the article itself. MJM-Vertriebs GmbH is in particular not liable for lost profit or any other financial losses of the purchaser. If the company is not liable or only partly liable, the same applies to the liability of employees, representatives and company’s agents. The limitation of liability mentioned above does not apply if the damage is caused by intention, gross negligence or personal injury. It also does not apply if the customer claims paragraph §§ 1.4 of the Product Liability Act. If MJM-Vertriebs GmbH negligently commits a breach of contract the liability to replace damaged goods is limited to the original damage.

Guarantee, notice of defect:
Your right of guarantee implies that you have inspected the goods when received and immediately made a complaint in case a defect is discovered. Notifications of defects and complaints are to be sent to the following address:

MJM-Vertriebs GmbH
Fuhlsbüttler Strasse 405
22309 Hamburg
Germany
Fon: +49 (0)40-657 11 44
Fax: +49 (0)40-657 11 79

or via mail service@steelman24.com

Protection of data privacy:
To process customer data MJM-Vertriebs GmbH uses Secure-Socket-Layer (SSL), one of the most secure encryption software for data transmission used within the internet. All information transmitted will be encrypted before being forwarded to us. Any data necessary for processing business transactions will be saved and, if need be, passed on to businesses affiliates. All personal data is always kept in confidence.

Google-Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


MJM-Vertriebs GmbH
Hamburg, 11.06.2010